Emotion Dimensions
The Emotion Dimension introduces sentiment and psychological states into the scenario, testing an AI's empathy and de-escalation capabilities.
Available Dimensions
| ID | Name | Severity | Description |
|---|---|---|---|
emotion.angry |
Angry Customer | high | Customer is genuinely furious and threatening escalation. |
emotion.frustrated |
Frustrated Customer | medium | Customer is exhausted from repeated failures and just wants resolution. |
emotion.confused |
Confused Customer | medium | Customer is uncertain about what they want or how the process works. |
emotion.panicked |
Panicked Customer | high | Customer is in urgent distress, feeling the situation is a crisis. |
emotion.happy |
Happy / Enthusiastic Customer | low | Overly positive customer whose enthusiasm might obscure the actual request. |
API Reference & Source Code
mutant.dimensions.emotion
Emotion mutation dimensions.